js999 Privacy Policy

1. Introduction

js999 ("we", "us", "our") operates the online gaming and sports betting platform accessible at https://js999.ws (the "Platform"). We are committed to protecting the privacy and personal data of every player who uses our Platform. This Privacy Policy ("Policy") explains what personal information we collect, why we collect it, how we use and protect it, and what rights you have in relation to your data.

By registering an account on js999 or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with the terms of this Policy, you should not access or use the Platform.

2. Information We Collect

js999 collects personal information in three primary ways: directly from you when you register or use the Platform, automatically as you interact with the Platform, and from trusted third parties where permitted by law. The categories of information we collect are detailed below.

Information You Provide Directly

• Identity data: full name, date of birth, gender, and a copy of a government-issued identification document (for KYC purposes).
• Contact data: email address, phone number, and residential address (including city — for example, Dhaka, Chittagong, Sylhet, Khulna).
• Financial data: payment method details such as bKash mobile number, Nagad account, Rocket account, Upay account, or card details (stored only by our PCI-compliant payment processor — js999 does not store full card numbers).
• Account preferences: language settings, promotional communication preferences, and responsible gaming settings such as deposit limits and self-exclusion choices.

Information Collected Automatically

• Technical data: IP address, browser type and version, operating system, device identifiers, and time zone.
• Usage data: pages visited, games played, wagers placed, session duration, click paths, and Platform features accessed.
• Cookie data: persistent and session cookies, pixel tags, and similar tracking technologies (see Section 6 for full details).

Information from Third Parties

• Identity verification providers: data returned from KYC and anti-money-laundering (AML) checks conducted by licensed third-party verification services.
• Payment processors: transaction confirmation data and fraud risk scores returned by bKash, Nagad, Rocket, Upay, and card payment processors.

3. How We Use Your Information

js999 processes your personal data only for the purposes set out in the table below. We do not use your data for purposes that are incompatible with the purposes for which it was originally collected.

4. Legal Basis for Processing

We rely on the following legal bases to process your personal data, depending on the specific purpose of each processing activity:

• Contractual necessity: processing required to perform the contract we have with you as a registered player — for example, creating your account, processing deposits and withdrawals, and providing customer support.
• Legal obligation: processing necessary to comply with applicable laws, including anti-money-laundering regulations, age verification requirements, and data retention obligations.
• Legitimate interests: processing for fraud prevention, platform security, improving the gaming experience, and internal analytics — provided such interests are not overridden by your privacy rights.
• Consent: processing for direct marketing communications, non-essential cookies, and any other processing activity for which we have specifically requested and you have freely given your consent. You may withdraw consent at any time by updating your account preferences or contacting support.

5. Sharing Your Information

js999 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We only share your data in the circumstances described below, and only to the minimum extent necessary for the relevant purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard processing partners receive the minimum financial data required to process your transaction securely.
• KYC and AML providers: licensed identity verification and fraud-screening services receive the identity data required to verify your account in compliance with applicable regulations.
• Technology and platform providers: hosting, security, analytics, and customer support technology providers who process data on our behalf under strict data processing agreements.
• Legal and regulatory authorities: law enforcement, regulators, or courts where js999 is required by law to disclose information, or where disclosure is necessary to protect the rights, safety, or property of js999 or others.

6. Cookies and Tracking Technologies

js999 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse site performance, and (with your consent) deliver relevant promotional content. Cookies are small text files placed on your device. The types of cookies we use include:

• Strictly necessary cookies: essential for the Platform to function. These cannot be disabled. Examples include session authentication and load balancing cookies.
• Performance and analytics cookies: help us understand how players interact with the Platform so we can improve features and performance. Data is collected anonymously in aggregate form.
• Preference and functionality cookies: remember your language preference, display settings, and other personalisation choices to deliver a consistent experience across sessions.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impact your ability to use some features of the Platform. For full details on how to manage cookies, please consult your browser's help documentation.

Your Privacy Rights at js999

7. Data Retention

js999 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or regulatory reporting obligations. The retention period applicable to each category of data is determined by the nature of the data and the legal basis on which it is processed.

Account data is generally retained for the lifetime of your account and for a period of up to five years following account closure, in order to meet anti-money-laundering record-keeping requirements. Marketing data is retained only until you withdraw your consent or request deletion. Anonymised and aggregated analytics data may be retained indefinitely as it no longer constitutes personal data.

8. Data Security

js999 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include industry-standard SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data stored at rest, role-based access controls that restrict internal access to personal data to authorised personnel only, and regular security audits and penetration testing.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, js999 will notify you without undue delay and will take all reasonable steps to mitigate the impact of the breach. You are also encouraged to protect your own account security by using a strong, unique password and enabling two-factor authentication where available.

9. Your Rights Over Your Personal Data

Subject to applicable law, you have the following rights in relation to the personal data that js999 holds about you. To exercise any of these rights, please contact our support team at [email protected] with your account details and the nature of your request. js999 will respond within a reasonable timeframe and in any event within 30 days of receiving your request.

• Right of access: obtain a copy of the personal data we hold about you.
• Right to rectification: request correction of inaccurate or incomplete personal data.
• Right to erasure: request deletion of personal data where there is no longer a lawful basis for us to retain it.
• Right to restrict processing: request that we limit the processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to data portability: receive a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format.
• Right to object: object to the processing of your personal data where we rely on legitimate interests as our legal basis, including objecting to direct marketing at any time.

Please note that certain rights are not absolute and may be subject to exemptions or limitations under applicable law. Where js999 is unable to comply with a request in full, we will explain the reasons for this in our response.

10. Children's Privacy

The js999 Platform is strictly intended for adults aged 21 and above. js999 does not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

11. Third-Party Links

The js999 Platform does not contain links to third-party websites or services. This Policy applies only to the js999 Platform itself. Any external content or services you access independently are subject to the privacy practices of those third parties, for which js999 accepts no responsibility.

12. Changes to This Privacy Policy

js999 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will provide notice via email to your registered address or through a prominent notice on the Platform prior to the change taking effect. The updated Policy will be posted on this page with a revised "Last Updated" date.

Your continued use of the Platform following the posting of any update to this Policy constitutes your acceptance of the revised Policy. We recommend that you review this page periodically to stay informed of how js999 is protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way js999 processes your personal data, please contact our Data Support team. We aim to respond to all privacy-related enquiries within 30 days.

Email: [email protected] (plain text — not a clickable link)